The AI Ecom Ops Agent Stack

A drop-in multi-agent system for a DTC store. This is the actual set of Claude agent definitions, MCP server configs, n8n handoff patterns, and CLAUDE.md files that run inventory and reorder, review responses, abandoned-cart copy, support triage, and product research.

Wire it into a store and you have an ops team made of agents. Everything is real configuration you copy, paste, fill with credentials, and ship. Nothing is hand-waved.

What is inside:

• A root CLAUDE.md carrying brand voice, house rules, and safety rails that every agent inherits
• Five specialist agent system prompts: Inventory and Reorder, Review Response, Abandoned Cart Copy, Support Triage, Product Research
• A router agent that handles ambiguous inbound events so nothing gets misrouted
• The full MCP server config wiring store, helpdesk, research, and knowledge tools
• n8n handoff patterns for every platform event (new order, abandoned checkout, new review, support email)
• Approval gates, output validation, cost-control, and logging patterns so the system is safe in production
• A deployment runbook with a shadow-mode rollout, plus a weekly prompt-tuning loop
• A guide for agencies to sell the stack as a managed retainer

Built for DTC operators and the agencies who run stores for them. Money actions stay behind human approval by design. Outcomes are framed as benchmarks measured before and after, never guaranteed.